Terms & Conditions

1. Clinical Services & Scope

Reliable Scan Ltd provides private diagnostic ultrasound imaging, non-invasive prenatal testing (NIPT), early gender reveals, and clinical blood testing profiles.

• Qualified Supervision: All scans and pathology interpretations are conducted or supervised by qualified practitioners and GMC-registered doctors.
• Complementary Care: Our services are designed to provide diagnostic insights and peace of mind. They complement, but do not replace, primary care provided by your NHS General Practitioner (GP) or specialist obstetrician.

2. Appointments & Arrival

To maintain smooth clinic operations and ensure adequate time for every patient:

• Punctuality: Please arrive 10 minutes prior to your scheduled appointment time to complete any necessary intake paperwork.
• Late Arrivals: If you arrive late, your appointment may need to be shortened or rescheduled to avoid causing delays for subsequent patients.
• Documentation: While most of our private scans and blood tests do not require a GP referral, please bring a valid photo ID and any relevant medical notes or previous scan history if applicable.

3. Patient Conduct

Reliable Scan Ltd maintains a strict zero-tolerance policy toward abusive, aggressive, or discriminatory behavior directed at our staff, clinicians, or other patients. We reserve the right to refuse service or terminate appointments immediately if a patient or accompanying guest breaches this policy.

4. Limitation of Liability

To the maximum extent permitted by UK law, Reliable Scan Ltd shall not be liable for any indirect, incidental, or consequential loss arising from the use of our services or website. Our total liability in connection with any service provided shall be strictly limited to the total amount paid for that specific service.